At Urban Aura, our mission is to elevate brands through innovative marketing strategies. We strive to deliver exceptional results that drive growth and engagement for our clients.
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At Urban Aura ("we," or "us"), we value the privacy of individuals who use our websites and related services (collectively, our "Services"). This Privacy Notice explains how we collect, use, and share the personal information of users of our Services ("users," "you," or "your"). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described by this Privacy Notice.
Personal information is information that identifies or could be used to identify a specific person. Personal information does not include deidentified information (anonymized or pseudonymized) or aggregated information derived from personal information.
We may collect a variety of personal information and other information about you or your devices from various sources, as described below.
Registration Information. If you sign up for an account, register to use our Services, or sign up for emails or other updates, we may ask you for basic contact information, such as your name, email address, phone number, and/or mailing address. We may also collect certain demographic information when you register for our Services, including your age, gender, personal interests, income, and/or marital status.
Communications. If you contact us directly, we may collect additional information from you. For example, when you reach out to our customer support team, we may ask for your name, email address, mailing address, phone number, or other contact information so that we can verify your identity and communicate with you. We may also store the contents of any message or attachments that you send to us, as well as any information you submit through any of our forms or questionnaires.
Events. If you register for an event that we host, whether in-person or online, we may collect relevant information such as your name, address, title, company, phone number, or email address, as well as specific information relevant to the event for which you are registering.
User Content. We may allow you and other Users of our Services to share their own content with others. This may include posts, comments, reviews, or other User-generated content. Unless otherwise noted when creating such content, this information may be shared publicly through our Services.
Payment Information. If you make a purchase through our Services, we (or a third-party …
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Thank you for choosing urban aura. We value our clients and strive to deliver high-quality services.
Because we provide digital products and services, we do not accept returns of delivered work or digital files.
Refunds may be requested under the following conditions:
Refunds are not provided for:
To request a refund, please contact us at:
Include:
We will review your request and respond within 2–3 business days.
If approved, refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider.
If you have any questions about this policy, please contact us at:
📧 awana7050@gmail.com
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